Quality & DevOps Transformation
Quality problems in software delivery are almost never technical. They are behavioral. Manual testing as an afterthought. Definitions of done nobody agrees on. Bugs found by customers before they’re found internally. Release cycles measured in quarters because deployment is too risky to do more often.
We build the behavioral foundation for continuous delivery: Definition of Done and Definition of Ready as shared standards, escape defect reduction programs across team cohorts, test automation embedded in the delivery process, and quality accountability moved to where work begins, not where it ships.
Alkami Technology (Nasdaq: ALKT)
- 46% escape defect rate — nearly half of all bugs reached customers
- Rapid customer growth outpacing ability to deliver reliably
- Manual testing bottleneck slowing every release cycle
- No shared Definition of Done across 30+ teams
- Escape defect reduction program across team cohorts combining Scrum training and testing fundamentals
- Definition of Done and Definition of Ready adopted as shared standards firm-wide
- Sprint-level defect tracking with clear SLAs introduced
- Backlog regression automation initiated — 334 test cases completed in Phase 1
- Escape defect rate: 46% → tracking toward 25% annual goal
- 30+ Scrum teams aligned to functional groups with clear ownership
- 334 test cases automated in Phase 1, reducing manual testing burden
- Quality accountability moved to intake — problems caught before development begins
30 minutes. One senior partner.
Tell us what's stuck, what you've tried, and what good looks like. We'll tell you honestly whether PM-as-a-Service is the right fit — and if it isn't, what is.
- You'll talk to Anil or Kriti — not an SDR.
- We'll respond within one business day.
- If we're not the right fit, we'll say so.
